Returns & refunds

We want you to choose with confidence. Online purchases are protected by the rights provided under applicable law.

Right of withdrawal

You may notify us of your withdrawal within 14 days of delivery, except where legal exclusions apply. Contact customer care for the correct instructions before sending a return.

Item condition

Keep the item and its accessories. You may inspect the garment as you would in a shop; additional use may lead to a reduction in value, within the limits of the law.

Requesting a return

Contact us with your order number and the items concerned. Do not use the sender’s address until you have received return instructions.

Refunds & return costs

Refunds follow applicable law and the conditions provided before purchase, generally using the original payment method. Any return shipping costs are stated in the terms of sale.

Faulty or incorrect items

If you receive the wrong item or find a problem, contact us with your order details and a description of the fault. Your statutory conformity rights remain unaffected.